Last updated: April 7, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the website https://fortemoving.com (the “Website”) and the moving and related services (the “Services”) provided by Forte Moving Company (“Company,” “we,” “us,” or “our”). By accessing the Website or using our Services, you agree to be bound by these Terms.
1. Use of the Website
You must be at least 18 years of age and legally capable of entering into binding contracts to use the Website or book our Services.
You agree to provide accurate, current, and complete information when requesting quotes, making bookings, or submitting any forms. You are responsible for maintaining the confidentiality of your account details (if any) and for all activities that occur under your name or contact information.
We reserve the right to refuse access to the Website, decline services, or cancel any booking at our sole discretion if we suspect a violation of these Terms or any improper use of the Website or Services.
2. Quotes, Estimates, and Bookings
All quotes and estimates are based on the information you provide regarding the volume of goods, property access conditions, distance, and any special requirements.
Quotes are not final and may be adjusted if the actual move differs significantly from the details originally submitted. Final pricing will reflect the Services actually provided.
Certain bookings may require a deposit or payment authorization. All payment, cancellation, and booking conditions will be clearly stated in your booking confirmation or separate agreement. You are responsible for carefully reviewing all documents and notifying us immediately of any errors or changes.
3. Customer Responsibilities
By booking our Services, you agree to:
- Ensure all items are properly packed and ready for loading on the scheduled day (unless packing services were explicitly included).
- Provide safe, unobstructed access to both pickup and delivery locations, including elevators, stairs, entrances, and parking. You are responsible for obtaining any required permits or approvals.
- Notify us in advance of any fragile, valuable, oversized, or specialty items that require special handling.
- Comply with all applicable laws, regulations, and building rules.
- Confirm that you are the legal owner of the goods or have full authorization from the owner to arrange the move.
4. Excluded and Prohibited Items
We do not transport the following items:
- Hazardous, flammable, explosive, or dangerous materials.
- Illegal substances or any items prohibited by law.
- Perishable food, live animals, or plants (unless we have given prior written approval).
If prohibited items are included without our knowledge or consent, you will be fully responsible for any resulting damage, fines, penalties, or legal consequences.
5. Payment Terms
Payment terms are specified in your estimate or booking confirmation. Unless otherwise agreed, a deposit is required to secure your booking, and the remaining balance is due upon completion of the Services.
Additional charges may apply for services or conditions not included in the original quote (e.g., extra labor, stairs, long carries, waiting time, or changes to the move details).
We may charge late fees for overdue payments and, to the extent permitted by law, retain your goods until full payment is received.
6. Cancellations and Rescheduling
Cancellations and rescheduling are subject to the notice periods and fees outlined in your estimate, booking confirmation, or our current cancellation policy.
Insufficient notice may result in partial or full forfeiture of your deposit and charges for incurred preparation costs.
We reserve the right to reschedule or cancel a move due to unforeseen circumstances beyond our control (e.g., severe weather or safety issues). In such cases, we will notify you promptly and seek a suitable alternative.
7. Liability for Loss or Damage
Our liability for loss or damage to your goods is limited as permitted by law and as specified in your estimate, bill of lading, or other moving documents.
You must inspect your goods upon delivery and note any visible damage on the delivery documents. Hidden damage must be reported to us in writing within the timeframe specified in your moving documents.
Compensation limits depend on the valuation/protection option you selected. We are not liable for damage caused by events beyond our control or pre-existing conditions of your items.
8. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profit, data, or goodwill.
- Our maximum liability shall not exceed the total amount paid by you to Forte Moving Company for the specific Service that gave rise to the claim.
Nothing in these Terms limits liability that cannot be excluded under applicable law.
9. Intellectual Property
All content on https://fortemoving.com, including text, graphics, logos, images, and software, is the intellectual property of Forte Moving Company or its licensors and is protected by copyright and other intellectual property laws. You may not copy, reproduce, modify, or distribute any part of the Website without our prior written consent.
10. Privacy
Your use of the Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using https://fortemoving.com, you confirm that you have read and agree to our Privacy Policy.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the state in which Forte Moving Company has its principal place of business, without regard to conflict of law rules.
Any disputes arising from these Terms or our Services shall first be addressed informally by contacting us at [email protected] or . If the matter cannot be resolved informally, it shall be brought exclusively in the state or federal courts located in our principal business jurisdiction, and you consent to the jurisdiction and venue of such courts.
12. Changes to These Terms
We may update these Terms periodically. The revised version will be posted on https://fortemoving.com with a new “Last updated” date. Your continued use of the Website or Services after any changes constitutes your acceptance of the updated Terms.
13. Contact Information
If you have any questions regarding these Terms, please contact us:
- Via the contact form on https://fortemoving.com
- By phone:
- By email: [email protected]